What is the promotional period of the Tetley on Pack promotion?

From 1st October 2021 to 22nd April 2022, or whilst stocks last at participating stores.

What dates can I enter this promotion?

You can claim the offer between 00.01 GMT on the 1st  October 2021 and 23.59 GMT on the 22nd  April 2022.

What is the gift?

The recipient will receive 2 x samples of Tetley tea bags – 1x sample of Tetley Original  black tea bag and 1x sample of Tetley Herbal Fresh Mint  tea bag. Your gift can also include a personalised note!

Where can I find out more about this promotion?

For the full terms and conditions and gift details for this promotion please visit:


Who can enter this promotion?

This Promotion is open to residents of the United Kingdom aged 18 or over, excluding anyone professionally associated with this Promotion, employees of the Promoter and their immediate families.

How many times can I enter?

This promotion allows only 1 valid claim and gift per person/email address over the course of the promotional period.

Which Tetley products does this promotion apply to?

This promotion applies to the following packs only which have been marked/labelled as being part of this promotion:

  • Tetley Original 240s
  • Tetley Original 80s
  • Tetley Original 80s (price marked pack)

How can I send my gift?

To send your gift, visit the website either by scanning the QR code found on-pack or by visiting www.promoentries.com/tetleycuppa and enter the batch code found on-pack. Then, enter the recipient’s name, address details and a personalised message to claim.

I have entered my batch code online but it is not valid

In order to send your gift, please enter your valid batch code from the promotional pack. The format of the code will look like this; L XXXX XX:XX.  If the code you have listed is invalid, please carefully check the characters of the code and try again.

Why do you need my post code at the time of entry?

This is mandatory information because of the restriction on the number of times you can enter and send the gift.

Can I only purchase the promotional packs in selected stores?

The promotional Tetley packs can be purchased at any store that stocks Tetley throughout the UK!

When will the recipient receive the gift?

Please allow up to 28 working days for your recipient to receive the gift.

Who can I contact if I have any questions regarding the promotion?

If you have any questions or issues, please feel free to contact our Consumer Services helpline at 0800 387 227, or visit  www.tetley.co.uk/contact

My prize has not arrived and it has been over 28 working days, who do I contact?

In the unlikely event that a Gift doesn’t arrive within 28 working days of submitting a Gift confirmation, claimants will have a further 28 working days to inform the Promoter by visiting www.tetley.co.uk/contact. If a claimant does not do so, the Promoter reserves the right to not reissue the Gift at its sole discretion.